Below you will find the updated Privacy Policy for Resort Destinations. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein.
General:
Your privacy and information are very important to Resort Destinations. We understand that you care how information is used and shared, and we appreciate your trust that will do so carefully and sensibly. By reading this information you are agreeing to this privacy policy set forth by Resort Destinations. Information about our customers is an important part of our business. Resort Destinations does not sell or share your information to other companies for the use of soliciting other products. We do not share your personal information with third parties unless it is directly related to the reservation for which you are booking through our site and/or company. We only collect voluntarily supplied information supplied by consumers such as email addresses, phone numbers, and mailing addresses as a response to an offer or request for information. We sometimes use telephone, email, and or a mailing address to write or call to respond to requests for bookings or information online through our website. If you do not wish to receive mailings, emails, or telephone calls, you can opt out by writing us at support@resort-destinations.com or calling us customer service at 877-320-1201.
Travel Companion Information:
When you make a reservation for someone else through this website, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your reservation. However any individual who provides information to us (Resort Destinations) or attending a vacation with another party is allowed to alter their information at anytime.
Encryption:
We work diligently to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you input. When you visit our site, our website is able to automatically recognize version of web browser, ip address, and the point and time of your visit. However, we are not able to recognize your personal contact information or email address, only your state and general area in which you are calling from. We are not able to collect your street address, email or any additional personal information about you from your ip address.
Third Party Data Sharing:
In some cases your information or data would be shared with third companies for tracking and research purposes only. Google Analytics is a tool used to track and save consumer data such as gender, age range and geographical location. Your personal information such as name, phone number, address or email address are not shared with any third party. This information is solely used for research purposes and is deleted after 26 months. If you return to the site, the 26 month starts again automatically and your data is stored for an additional 26 months or until the data is deleted manually. You can call and change or have your personal information removed at anytime.
Cookies:
“Cookies” allow us to advertise new and upcoming promotions. These cookies are solely for purpose of informing and advertising, not obtaining your personal information. Cookies are also stored on your computer’s hard disk to create an easier path for you as the consumer to revisit our website or one of our webpages and help you to navigate back to where you left off or what area of the site you were viewing. Cookies can be cleaned from your browsing history in your web browser’s help menu. You can also clear your cookies on your computer or device by going through the proper steps in your settings menu.
Information from Other Sources:
We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources. Examples of information we may receive include: Personal and demographic information. In addition, if you are using your social media account to discuss a vacation offer or ask questions about an existing purchase via your social media account, or use certain other social media features, we may access information about you via that social media provider in accordance with the provider’s policies. The information may include your name, email address, profile picture, gender, list of friends, and other information that you authorize us to receive. Depending on the privacy settings of you and your friends, we may access information that you provide to a social media provider regarding your respective locations (“Location Data”) to provide you with relevant content. Please note that your Location Data may also be shared with your friends on a social media provider in accordance with your privacy settings for that social media provider.
How we use your information:
We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct when speaking to a customer service agent. We use other information about you for the following general purposes: to provide you with the products and services you requested, to provide you with travel confirmation and updates, to manage your account, providing travel notifications, to communicate with you in general, to respond to your questions and comments, to measure interest in and improve our products, services, and website, to notify you about special offers and products or services that may be of interest to you. This information is also used to resolve disputes, collect fees, or troubleshoot problems & to prevent potentially prohibited or illegal activities and to enforce our Terms and Conditions as otherwise described to you at the point of collection and registration.
Data Breach Notification:
In the event that there is a data breach or the possibility of a data breach we will make an announcement on our website, inform you by email, phone or sms text. In the event of a breach we will contact the governing party within 72 hours.
Children’s privacy:
This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
External Links:
If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.
Changes to this Privacy Policy:
We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.
How you can contact us:
If you have questions about either this Privacy Policy (or your travel planning or purchases), or to opt out or remove your information or data please contact us in writing at support@resort-destinations.com or by calling customer service at 877-320-1201.
Thank you for choosing Resort Destinations.